Privacy Policy
At Forgeontools, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you visit our website, make a purchase, or interact with our services. By using our website or purchasing our products, you agree to the terms of this policy.
Information We Collect
We collect personal information that you voluntarily provide to us, as well as non-personal data to improve our services. The types of information include:
- Personal Identification Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order.
- Non-Personal Information: Browser type, device information, IP address, website usage data (pages visited, time spent), and cookie data.
- Account Information: If you create an account, we store your preferences, order history, and communication records to enhance your shopping experience.
We only collect information necessary to fulfill the purposes outlined in this policy, and we do not collect sensitive personal data such as medical information or financial records beyond payment details required for transactions.
How We Use Your Information
Your personal information is used to provide, improve, and protect our services. Specific uses include:
- Process and fulfill your orders (including shipping and delivery notifications).
- Communicate with you about your order, account, or customer service inquiries.
- Personalize your shopping experience (e.g., recommend products based on preferences).
- Improve our website, products, and services through usage analysis.
- Send promotional emails (with your consent) about new products, discounts, or company updates.
- Prevent fraud, protect our customers and business, and comply with legal obligations.
We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
Third-Party Disclosure
We may share your information with trusted third parties who assist us in operating our business or serving our customers. These include:
- Payment processors (e.g., to securely process transactions).
- Shipping and logistics providers (to deliver your orders).
- Analytics services (to analyze website usage and improve performance).
- Legal or regulatory authorities (if required by law or to protect our rights).
These third parties are contractually obligated to protect your data and only use it for the purposes we specify. We do not authorize them to use your information for their own marketing or other purposes.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission on our website.
- Secure storage systems with restricted access.
- Regular security audits and updates to our systems.
- Compliance with data protection regulations and best practices.
While we strive to protect your data, no security system is completely foolproof. You are responsible for maintaining the confidentiality of your account password and notifying us immediately of any unauthorized use.
Your Privacy Rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights:
- Access your account to view or update your information.
- Contact our customer service team to request data corrections or deletion.
- Opt out of promotional emails by clicking the "unsubscribe" link in our messages.
- Request a copy of the personal data we hold about you.
We will respond to your request within a reasonable timeframe, subject to legal requirements. Please note that we may retain certain data for record-keeping purposes or to comply with legal obligations even after deletion requests.